What to do when you suffer from internet fraud, what you should not do [Digital literacy for the elderly, learning about damage cases] --NTERNET Watch

　Recently, the number of inquiries to the NPO Digital Literacy Improvement Organization (DLIS) to which I belong has increased rapidly.However, most of them are after they are damaged.

　Cyber crimes, including internet fraud, are very difficult to recover after giving money.Criminals often use high anonymous techniques, and police cannot easily track them.

　Therefore, it is important to acquire digital literacy.Even if you come across an online scam, you can ignore it, for example, an email saying "I got a lottery" or even if a strange beautiful woman is persuaded on SNS.

　Damage prevention measures are introduced on the "Internet -using fraud" page released by the Metropolitan Police Department, but it is written that "don't forget that transactions on the Internet are" self -responsibility "."I am.You need to protect yourself.

　However, if you get damaged, you have to deal with it.

　First, the most important thing is not to delete evidence.You will need all information, such as messages exchanged by email or SNS, accessed websites, and transfer history.Download what you can download, as the culprit may erase evidence, and take a screen capture if you can't.Please refer to the past article, "Evidence is the opposite effect! Evidence conservation when you get online fraud".

　You may consult with the National Life Center.The telephone number of the consumer hotline is "188 (no!)".At that time, please tell the consultation specifically.Every day, e -mails that reach DLIS often do not know what it is, just one sentence, "What should I do, what should I do?"

　When, how did you get scams and how much did you give?You also need the name of the fraudulent business, the URL of the website, and the email address.It is also NG to hide information to show yourself well.There is no way to respond if you don't honestly say that you are looking at 100 million yen, seeing an adult site, or trying to register on a suspicious website.At that time, the evidence recorded in the screen capture says.

　If you are affected by fishing or support fraud and pass your credit card number, contact your credit card company.You will stop the card and reissue it.After that, report to DLIS and "Fishing 110" by each prefectural police.Fishing 110 calls for information on phishing fraud.

　If the amount of damage is large, find the Cyber Crime Countermeasures Division in your area from the website of the Police Agency Cyber Crime Countermeasures Project.