Causes and solutions that are not recognized by iPhone in iTunes | Explain Windows10 & Mac | Beyond

iTunes is a convenient tool that you can listen to and purchase music, but at the same time you can back up your iPhone.However, sometimes iPhone is not recognized by iTunes.

In such a case, how can I solve it and make a smooth iPhone backup?

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Five causes not to be recognized by iPhone in iTunes

Connecting an iPhone to a PC using a USB cable may not be recognized by iTunes.At this time, the most important thing is to calm down and respond.As a result, various causes can be seen.

The possibility of the PC side, as well as the iPhone itself, the connected Lightning cable, etc., has a variety of possibilities.

Here are five specific possibilities below.

There may be problems on the PC side (Windows / Mac) that connects instead of the iPhone.

Therefore, it is necessary to check whether hardware devices such as USB controllers are working properly.As will be described later, there are cases where the OS version is a problem.

In some cases, the iPhone has problems.In order to make the iPhone recognize on iTunes, you need to select "trust" for the message dialog "Do you trust this computer?"

Be careful, as you may accidentally choose "no trust".

PCとiPhoneを接続するLightningケーブルの問題もよくある原因です。LightningケーブルもAppleの純正品や認証を受けたものでないと正しく利用できない場合があるので、純正品なのかを確認しましょう。

A problem may occur due to either PC or iPhone side.

OSのバージョンが最新でないと接続できない場合もあるようです。特にWindowsの場合はApple Mobile Device Supportをインストールし、最新にしておく必要があるので留意しましょう。

There is a possibility that hardware failure such as Lightning port on the iPhone or a portable port on a PC.Check if there is an error message.

In addition to iPhone, iPad and iPod are devices equipped with the same iOS.I think these may also be connected to a PC to add music or transfer photos.

These devices basically use the same iOS as the iPhone, so the response in the event of a problem is the same.If you have any problems with these devices on hand, do the same.

The following article explains how to put music on the iPhone without using iTunes.Please look at them all together.

Update the driver on Windows

Lightningケーブルを使ってiPhoneをWindows PCに接続する場合は、Windows PC側に専用のドライバーApple Mobile Device Supportをインストールする必要があります。

When the problem occurs, make sure this driver is installed.Also, it is necessary to confirm that it has been updated to the latest version.

In the following, we will explain how to update the driver in Windows10.

If you update the driver on Windows10, do the following flow.

1.Open "System and Security"-"Hardware and Sound"-"Device Manager" from "Control Panel"

2.Right -click "Apple Mobile Device USB Devices" of "Universal Serial Bus Device" and press "Update Driver"

3.Press "Automatic search for the latest version of driver software"

4.Completed when "the driver has been updated successfully"

もし、上記の方法でドライバーを更新してもiPhoneが認識されないときは、一旦iTunesを削除し、再インストールしてみることも有効です。削除により解決されたとの声も多々あるので、再インストールは有効な手段です。

Update the driver on a Mac

Next, let's look at the Mac method.

The Mac OS has been upgraded in the same way as Windows, but since there is not much change in the operation method or appearance, the driver can be updated by common operation.

The specific method of updating the driver is as follows.

Macでは、ドライバーを含むソフトウェアはAppStoreから更新しますが、iPhoneが認識されているかあらかじめ確認する方法があります。それは、システム情報を参照する方法です。

Press the Apple button on the upper left while pressing the "Option" key, and open "System information ...".Therefore, if you select a USB item, it will be displayed if the iPhone is successfully recognized.

Possibility of rudimentary mistakes

If you try the method so far, you may not be able to solve it.If these mistakes are happening on both iPhone and PC, it's hard to notice.

If you connect your iPhone to your PC, you may say, "This computer is no longer authenticated for items purchased on the iPhone."

In this case, it is necessary to redo authentication, so press "Continue" according to the instructions.

When you connect your iPhone to your PC, you'll get a pop -up on your iPhone, "Do you trust this computer?"You need to be careful because you can't connect without pressing "trust" here.

If you change some settings on your iPhone, you may not be recognized by your PC unless you restart.If you do not recognize, restarting is likely to solve the problem.

The following sites give a detailed explanation of how to restart the iPhone, so please refer to it.

Other possibilities and solutions

So far, we have explained the causes related to iPhone and PC settings and solutions.

However, in rare cases, the iPhone may not be recognized in iTunes due to other things, so I will explain in detail below.

The Lightning cable used for the connection may be deteriorated and disconnected.In this case, you will not be able to charge it, so let's first connect to the outlet to see if the iPhone can be charged.

When connecting to a PC, the Lightning cable will be inserted into a USB port.Occasionally, this USB port may be broken.In addition, the port itself may cause poor contact due to dirt.In this case, you need to clean and change the port.

iPhone自体が物理的に壊れている可能性もあります。たとえば水漏れによる基盤の腐食、落下による損傷、以前iPhone6で問題になった曲がるというものもあります。

If such a problem occurs, it will be necessary to respond to failure repair.

Calm down and solve the problem

「iPhoneを認識しない」という問題が発生したときに、もっとも大切なことは落ち着いて対応することです。「つながらないどうしよう」「故障かも」など慌てる気持ちはよくわかりますが、慌てても何の解決にもなりません。

As introduced in this article, there are various possible causes, such as "hardware", "cable", and "setting".The basic response does not change even for the latest model, iPhone11, even older models.Let's calmly check the cause and verify it in order.

In many cases, you will always find a clue to the solution.If you can't find it, contact the support, as it may be a failure.

Thorough explanation of how to use the iPhone that you can't hear now [Complete guide]

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